Returns & Warranty Claims

At CEN, we offer a 30-day return policy on all electronics to ensure you are completely satisfied with your high-performance gear. Items must be returned in their original packaging with all accessories included to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the device in its original box, including all cables, manuals, and components to avoid restocking fees.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off the package at any authorized courier location.

• 4.
  Technical Inspection

  Once received, our technicians will inspect the hardware for functionality and condition before processing your refund within 5 business days.